Shipping policy

At LUCY IN THE SKY SHOP, we are committed to providing a smooth and reliable delivery experience. Please review our shipping policy before placing your order 🤍

1. Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday).

  • Orders are not processed on weekends or public holidays
  • During peak seasons or promotional periods, processing times may be slightly extended

2. Shipping Time

Estimated Delivery Times

United States

  • Standard Shipping: 5–10 business days
  • Expedited Shipping: 3–7 business days

International

  • Standard International Shipping: 7–15 business days

Please note shipping times are estimates and may vary due to factors beyond our control.

3. Shipping Rates

🚚 Free Shipping
Free shipping on orders over $60 USD

📦 Standard Shipping
Orders from $0–$59.99
Flat Rate: $10 USD

⚡ Expedited Shipping
Flat Rate: $20 USD

4. Order Tracking

Once your order ships, you will receive a tracking number by email.

  • Tracking information may take 1–3 business days to update
  • Please allow time for carrier systems to refresh tracking scans

5. Shipping Delays

While we work hard to deliver on time, delays may occur due to:

  • Carrier disruptions
  • Customs clearance
  • Weather conditions
  • High order volumes
  • Unexpected logistics delays

In rare cases, delivery may take 15–20 business days depending on logistics conditions.

LUCY IN THE SKY SHOP is not responsible for delays caused by circumstances beyond our control.

6. Incorrect Shipping Information

Please make sure your shipping address is correct before submitting your order.

  • We are not responsible for packages sent to incorrectly entered addresses
  • Additional shipping fees may apply for reshipment

7. Lost or Stolen Packages

Once a package is marked delivered by the carrier, we are not responsible for lost or stolen packages.

Please contact the shipping carrier directly for assistance. We will do our best to help where possible.

8. Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs duties, taxes, or import fees required by their country
  • These charges are not included in product or shipping prices

9. Contact Us

For shipping questions or order support:

LUCY IN THE SKY SHOP
📧 support@lucyintheskyshop.com

✨ Thank you for shopping with LUCY IN THE SKY SHOP